Passenger Service Conference Resolutions Manual, 36th Edition, book & CD

The Passenger Services Conference Resolutions Manual (PSCRM) includes all resolutions and recommended practices that have been universally agreed upon by airlines to process passengers and baggage in the international interline environment. 

 

It includes procedures for reservations, passenger and baggage check-in and ticket issuance, specifications for baggage tag and ticketing and various multilateral interline agreements and other passenger traffic-related regulations.

See the 36th edition's key changes (pdf) and table of contents (PDF).

 

The PSCRM comes with a value-added web download that features an electronic version of the manual to facilitate searching by use of key words.

 

 

Passenger and Airport Data Interchange Standards (PADIS)

The PADIS Message Standards Document and PADIS Airports and Reservations Implementation Guides are included in the Passenger Services Conference Resolutions Manual (PSCRM) as part of a convenient toolbox feature.

 

PADIS Message Standards and PADIS Airports and Reservations Implementation Guides are the technical references of approved EDIFACT message standards. These guides outline the adopted and universally accepted components and messages from the Passenger and Airport Data Interchange (PADIS) board.

 

These are essential documents when implementing IATA EDIFACT passenger and airport standards, as all technical criteria relating to EDI business requirements are included.